Values

Enshrined within our Rules and Manifesto are some core principles which inform the way that MACC works. These are important both in terms of our external work and the way we operate as a business. The two are linked by the fact in order for MACC to maintain its position and profile, we must be seen to practice what we preach:

• Integrity – it is essential that MACC is regarded as trustworthy and honest, both as a campaigning organisation and as an employer. Our role places us within a sphere of influence in which MACC must act as an honest broker and a promoter of good practice. Internally, we have put in place an Office Manual containing the operating procedures which are designed to ensure that MACC acts with probity in its own affairs. These include financial controls and human resource policies.

• Accountability – to demonstrate that we are maintaining our integrity it is important that we are accountable to our stakeholders: be they members, beneficiaries of our work, partner organisations or funders. This includes encouraging our stakeholders to hold us to account via discussion forums and formal procedures for gathering feedback from stakeholders and employees. Through monitoring and evaluation we seek to prove that we are making maximum use of our resources to have a real impact on our mission and objectives.

• Empowerment - MACC’s overriding principle is one of respect for the rights, needs and wishes of the individual. We apply this to the way we deliver our work by ensuring a wide range of opportunities for people to engage with us and the way we act as an employer - for example by developing a learning culture within the staff team, supported by initiatives such as our work/life balance policy.

• Visibility – for MACC to be an influential organisation it is important that we maintain a high profile: our stakeholders should be on first name terms with us. While we promote the achievements of the organisations with whom we work, it is increasingly important that MACC is proactive in taking credit for its impact. Over the last 18 months we have made substantial investments in new publicity to highlight our work, emphasise our key messages and promote the values by which we operate.